Ugh, Dating
Support
We're a small shop and we read everything.
Email support@ughme.com and we'll get back to you, usually within 1–2 business days. Telling us your device and iOS version helps us help you faster.
Common questions
How do I report or block someone?
Open the profile or your Line with that person and use Report or Block. Blocking stops all further interaction. Reports are reviewed and we act on objectionable content and abusive users — typically within 24 hours. See our Terms of Use for the full policy.
How do I delete my account?
In the app, go to Settings and choose to delete your account. This removes your profile, Lines, and messages from active systems. If you can't get into your account, email us and we'll help.
How do I manage or cancel Ugh, Dating+?
Subscriptions are handled by Apple. On your iPhone, open Settings → your name → Subscriptions, or manage subscriptions here. Cancelling stops the next renewal; you keep access until the current period ends.
I forgot my password.
Use "reset password" on the sign-in screen and follow the email link. If it doesn't arrive, check spam or email us.
Something's broken or I have a suggestion.
Tell us what happened and what you expected — support@ughme.com. We fix real bugs quickly.